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Hi @elas - thank you! I've been noticing this as well with larger images on MacOS - I'm trying a few things right now. Should be able to push a fix in the next couple of days.
@elas I just pushed an update that addresses this issue! It seems that there are different hardware limits on maximum image sizes the GPU can handle which is why the images were cropped on your device. The new implementation renders small, full resolution subdivision cells and then stitches them back together. It's working on my machines, can you confirm?
It works perfectly!!
Merged in a post:
@alvaro I merged your post and reopened a previous issue that I hoped was already fixed... This seems to be happening for some very large images on certain hardware configurations. What size are the images you're trying to export (the original pixel dimensions)?
@monokee - hello, just checking in as I didn't see a reply to my last message. Let me know if you need additional info. Thanks!
@alvaro got your reply and looking for solutions right now. I don't have an ETA because it seems we're going to have to work around an inherent browser limitation for images of this size. I'll keep you posted!
@monokee - hi there.. So the black area is not only when I export the image but it's there in the edit window. I shoot with a Sony A7IV which is a 33 megapixel sensor. The images are horizontal 7008 x 4672. See screen capture. I used to shoot with a A7III 24 megapixel sensor. Those raw files upload correctly with no black area.
@alvaro - sorry this has taken so long to fix but I think I finally found the reason this happened on some devices with some image types. Now that the public beta has officially transitioned into the main version at https://app.color.io opening very large images no longer be an issue.